Real LifeEnergy reviews from real customers.
As a trusted energy supplier to Texas, Pennsylvania, Maryland, Ohio, Delaware, and Washington DC, we are constantly working to improve our customer experience. Like any modern business, we rely on customer feedback to help us learn how to serve you better. A huge thanks to all of the customers who’ve taken the time to share their thoughts and ideas for improvement, as well as your frustrations, so that we may continue to grow and deliver stellar customer service.
We take every review seriously, which is evident in our timely and authentic responses as seen on Google and other review websites. Yet we recognize that, as a consumer, it can be hard to see past negative feedback. Interesting fact: According to ReviewTrackers.com, 21% of consumers are more likely to leave a review after a negative experience than a positive one (ReviewTrackers.com, 2018).
In an effort to highlight our positive feedback, here are a few reviews from real LifeEnergy customers sharing their good experiences with everything from our electricity rates to our enrollment process.
We encourage all of our customers to leave us a review online. For complaints or issues, we would also ask that you contact us directly via our Customer Care. This way, we can better address every customer’s need and help find a resolution that will hopefully turn a potentially negative experience into a positive one. To contact our Customer Care, please email us at Care@LifeEnergy.com*
I just got my first bill and it was…
I just got my first bill and it was less than $100.00. When with TU electric my bill was always 200 and up.– Hilda G.
It used to take me hours with other providers trying to figure out the best rates and which plan I should renew with. Not anymore, the entire process was literally 2 minutes tops! Their customer service is extremely helpful as well.– Tucker
The associate helped me make the best decision.
When I called about the lower rate offer I was emailed, the associate helped me make the best decision by explaining it all so I understood. Thank you….so much happier with my new rate plan.– Kathleen
Thrilled with the rate.
I am thrilled with the rate and detailed usage information LifeEnergy provides.– Pamela
Seamless transition. Excellent value.
Seamless transition from my previous electric supplier. Excellent value as well after shopping several supplier rates.– Paul
Would recommend others to switch to LifeEnergy.
Very easy to set up account online. They connected my service very fast it has been a very easy process. Would recommend others to switch to LifeEnergy.– Donald
It’s reviews like these that keep us inspired and working hard to improve the energy industry. As you can see, The best part? We’re still growing and actively working to enhance our services, systems, and our Customer Care team, all based on your feedback.
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*Some reviews have been edited slightly for spelling errors and typos.